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Thursday, February 22 • 10:00am - 10:30am
Everything Is A Product - How To Apply Product Management Practices to Technology Services

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As we continue to work on improving our technology processes, there is much we can learn from the discipline of product management. I believe that by applying the techniques and approach of treating your infrastructure and service offerings as products, we can provide a more delightful experience and continuously improve.
Using principles and concepts from people like Marty Kagan and other experts in the product space, I will demonstrate applicable examples of applying the concepts of feedback, planning, and interative improvement to practices including software delivery process, service desk response, and infrastructure as code.

Speakers
MS

Matt Stratton

Matt Stratton is a DevOps Evangelist at PagerDuty, where he help dev and ops teams advance the practice of their craft and become more operationally mature. He collaborates with PagerDuty customers and industry thought leaders in the broader devops community, and his license plate... Read More →


Thursday February 22, 2018 10:00am - 10:30am
Auditorium